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E-911

Post Office Box 157
Brewton, AL 36427
Telephone: (251)867-0500
Fax: (251)867-5911

Nicholas Beasley, Director
Rita Lehmann, Administrative Assistant

Board Members
Lawrence Weaver
Charlotte BoyleWillie Hawthorne
Larry PadgettBen Roe
Joey ShellJohn Stallworth


Enhanced 911, E-911 or E911 is a system used in North America that links emergency callers with the appropriate public resources. The three-digit emergency telephone number originated in the United Kingdom in 1937 and has spread to continents and countries across the globe. Other easy dial codes, including the 112 number adopted by the European Union in 1991, have been deployed to provide free-of-charge emergency calls.

In North America, where 9-1-1 was chosen as the easy access code, the system tries to automatically associate a location with the origin of the call. This location may be a physical address or other geographic reference information such as X/Y map coordinates. The caller's telephone number is used in various ways to derive a location that can be used to dispatch police, fire, emergency medical and other response resources. Automatic location of the emergency makes it quicker to locate the required resources during fires, break-ins, kidnappings, and other events where communicating one's location is difficult or impossible.

In North America the incoming 9-1-1 call is typically answered at the Public Safety Answering Point (PSAP) of the governmental agency that has jurisdiction over the caller's location (see #Location below). When the 9-1-1 call arrives at the appropriate PSAP, it is answered by a specially trained official known as a Telecommunicator. In some jurisdictions the Telecommunicator is also the dispatcher of public safety response resources. When the call arrives at the PSAP, special computer software is used to display the location of the caller immediately upon arrival of the call. The system only works in North America if the emergency telephone number 911 is called. Calls made to other telephone numbers, even though they may be listed as an emergency telephone number, may not enable this feature. Outside Canada and the United States this type of facility is often called caller location, though its implementation is dependent on how the telephone network processes emergency calls.

911 address

A 911 address contains a uniform number, the street name, direction (if any) and the city. The address number is assigned usually by the grid of the existing community. Each county usually has their own guidelines on how the addressing is done, but for the most part NENA guidelines are followed. These guidelines are expressed by the Master Street Address Guide (MSAG). The actual 911 addresses and associated phone numbers are put into the ALI database.

Address signage standards

In addition to upgrading communications systems, many counties and communities in the U.S. have implemented ordinances requiring property owners to standardize the display of house numbers on buildings and along streets and roadways, to allow emergency personnel to more easily locate a given address day or night, even in poor weather. These generally consist of reflective characters, at least 3 to 6 inches high, on a contrasting reflective background. It is necessary for the address number to be affixed to the building or to a separate structure such as a post, wall or fence; provided that such separate structure is located in front of the building and on the building's side of the street.

Download our Address Assignment Form
Address Assignment Form

The following is offered in our office:

*Escambia County Map Book $75.00

*Full County Fire District Map $25.00

*Single Fire District Map $15.00

*(These prices are subject to change.)